Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
We accept various payment methods, including credit/debit cards and bank transfers. At checkout, you will have the option to choose your preferred payment method.
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-10 business days. You will receive a tracking number once your order has been shipped.
Unfortunately we do not offer international shipping only UK shipping is available.
Most of our products are made to order, which means each item is printed specifically for you. Because of this, custom‑made items are non‑refundable and cannot be returned unless there is a fault or an error on our part.
We understand mistakes can happen, and we’re always happy to help. If your order arrives damaged, incorrect, or with a printing issue, please contact us and we’ll put it right. We may offer a replacement or refund depending on the situation.
If you have any concerns about your order, or something isn’t quite as expected, please get in touch. We’re flexible, we’re friendly, and we’ll always do our best to resolve any problems quickly.
Email: jimmy@undeadtees.com
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the couriers website.
Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Your information will only be used for order processing and will not be shared with any third parties.
