Who we are

Privacy Policy for UndeadTees

Last Updated: 30/12/2025

At UndeadTees (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.

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🧿 1. Information We Collect

We collect information to provide and improve our services. This includes:

A. Information You Provide Directly

  • Name
  • Email address
  • Billing and shipping address
  • Payment information (processed securely by third‑party providers; we do not store full card details)
  • Account login details (if you create an account)
  • Messages or enquiries sent to customer support

B. Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and tracking technologies (see Section 7)

C. Information from Third Parties

We may receive information from:

  • Payment processors
  • Delivery partners
  • Advertising or analytics platforms

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🕸️ 2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates and service‑related messages
  • Send marketing emails (only if you opt in)
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

We do not sell your personal information to third parties.

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👻 3. Legal Basis for Processing (UK & EU Customers)

We process your data under the following lawful bases:

  • Contract: To fulfil your orders
  • Consent: For marketing communications
  • Legitimate Interest: To improve our services and prevent fraud
  • Legal Obligation: For tax, accounting, and compliance purposes

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📦 4. Sharing Your Information

We may share your information with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and delivery partners
  • Website hosting and analytics providers
  • Email marketing platforms (only if you opt in)

These partners only receive the information necessary to perform their services and must protect your data.

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🔒 5. Data Security

We take data protection seriously and use:

  • Secure servers
  • Encryption where appropriate
  • Access controls
  • Regular security reviews

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

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🗂️ 6. Data Retention

We keep your information only as long as necessary for:

  • Fulfilling orders
  • Legal and accounting requirements
  • Resolving disputes

You may request deletion of your data at any time (see Section 10).

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🍪 7. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality
  • Remember your preferences
  • Analyse site traffic
  • Improve marketing relevance

You can manage or disable cookies through your browser settings, though some features may not work correctly without them.

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🌍 8. International Transfers

If you are located outside the UK, your data may be transferred to servers in other countries. We ensure appropriate safeguards are in place to protect your information.

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🧛 9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided information, please contact us so we can delete it.

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📝 10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent (for marketing)
  • Request data portability

To exercise these rights, contact us at [email protected]

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📧 11. Marketing Communications

You will only receive marketing emails if you opt in. 

You can unsubscribe at any time using the link in our emails or by contacting us.

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🔗 12. Third‑Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

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🛠️ 13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect when posted on this page. Continued use of our website indicates acceptance of the revised policy.

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📬 14. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

UndeadTees 

Email: [email protected]

Address: 2 Spreyton Close, Liverpool L120RX